Is Your Current Computer Guy Causing You To Need One Of These?
- Does he take forever to call you back and respond to your requests?
- Are you paying him good money to keep things working, but are STILL having constant problems, slowness and other recurring issues?
- Are you worried he’s not backing up and securing your network?
- Does your head hurt from having to deal with the hassles?
Are you sick and tired of constant IT, phone and computer problems interrupting your day, frustrating you and your team?
If so, I have the solution that will make IT-related issues one headache you NEVER have to deal with again.
My name is Ed Don Jr., owner and CEO of Lumen21
We specialize in [delivering proactive I.T. support and services to business like yours] with friendly, knowledgeable techs who will put you at ease and resolve your I.T. problems quickly and efficiently. Chances are you’ve never heard of me or my company before, but when you finish reading this letter, you’ll be glad you finally have.
Why can I make such a bold statement?
Because almost every small business CEO I talk to will confess that their current computer support person – whether it’s a friend who’s good with computers or a “professional” IT company – is NOT completely delivering the level of service they want. Therefore, they are forced to deal with ongoing technical issues and worry that their network is NOT secure from hackers, ransomware, extended downtime and a range of data-erasing disasters. Clearly this is unacceptable!
P.S. Why risk it? Our free IT Systems Assessment comes with zero strings attached, no expectations and no obligations on your part. If nothing else, it will be a good third-party validation of how well your systems are currently performing.
Isn’t It Time To Finally Get Rid Of This Headache?
Although the notion of providing reliable, affordable, full-service computer support isn’t an amazing concept, it still surprises me how many computer technicians don’t get it right. Therefore, I understand if you’re skeptical about our claims. My guess is that you’ve been disappointed, even burned, by other IT guys in the past.
That’s why I’d like to extend the following offer to you A $497 “Get-To-Know-Us” FREE Gift…
As a prospective client, I’d like to offer you a free, no-obligation, no-sales-pressure IT Systems Assessment where I’ll send one of my senior technicians to your office to conduct an audit of your network’s security and overall health.
When done, we’ll give you a report of findings that will not only reveal if your data and computer network really are properly backed up and secured, but also if there is anything you need to do now to prevent a major network outage, data loss, hacker attack or other expensive, data-erasing disaster. Plus, we can almost always show you how to save a little (or a LOT) on hardware and software by switching to more efficient cloud-computing solutions.
After all, it never hurts to get a competitive bid from a qualified third party – and this assessment is totally, completely free without obligation.
The Assessment only takes [60] minutes to conduct, but when it’s done, you’ll know for sure if your company’s data is secured and, in the event of a disaster, exactly how fast you could be back up and running again (if at all). I will be following up in the next couple of days to make sure you received this letter, and to see if you would like to schedule this free IT Systems Assessment. If not, please just let us know!
Awaiting your response,
Ed Don Jr.
CEO, Lumen21
How Does Your Current IT Guy Stack Up?
Take this quiz to find out!
How can you tell if you are receiving poor or substandard service? How do you know if your IT company or computer guy is doing everything possible to secure your network and prevent expensive disasters? If your technician does NOT score a “yes” on every point, you could be paying for substandard support and jeopardizing your data and network’s security!
- Do they answer their phone LIVE and respond to emergencies promptly?
- Are they easy to reach and highly responsive (responding same day) when you need them for non-emergencies?
- Do they proactively monitor, patch and update your computer network’s critical security settings daily? Weekly? At all? How do you know for sure?
- Do they offer proof that they are backing up ALL your data, laptops and devices?
- Do they meet with you regularly (at least once a quarter) to report what they’ve been doing, review projects and offer new ways to improve your network’s performance instead of waiting until you have a problem to make recommendations?
- Do they provide detailed invoices that clearly explain what you are paying for?
- Do they explain what they are doing and answer your questions in terms that you can understand, NOT in “geek speak”?
- Have they proactively discussed cybersecurity with you, and made recommendations for better protecting your network from ransomware?
- Have they provided you complete network documentation, or do they hold the “keys to the kingdom”?
- Do they offer any guarantees on their services?
- Do you know how your Security set up stands against the leading Cyber Security Framework?
- Do you look forward to seeing them, working with them, or do you cringe every time you have to make that call?
Are your systems down? Do you need immediate help?
Contact us to speak with an expert now.
Peace Of Mind with Fast, Reliable IT Support
“The biggest benefit of working with Lumen21 is the peace of mind they provide. I know there’s always someone in the background making sure our systems run smoothly and efficiently. Their response time is excellent — I never have to worry about long downtimes when we need something installed, updated, or repaired. What really stands out is how they stay on top of the latest programs and updates, giving us fast, sensible solutions every time. Their expertise has become an invaluable resource for our company, and I’d recommend Lumen21 without hesitation.”
Jason M.
Stable Pricing and Fast, Friendly Support
“The biggest benefit of working with Lumen21 has been the stable pricing with no surprises. Their close management of our Microsoft 365 licensing and attention to detail means we never overpay for products we don’t need. On top of that, their support is always fast and friendly, which makes choosing Lumen21 a no-brainer.”
Ron S.
Peace Of Mind with Strong Cybersecurity
“The biggest benefit of working with Lumen21 has been the added security against cyber threats. Their knowledgeable technicians are quick to step in during the workweek whenever an issue comes up, and they resolve problems in a reasonable timeframe. What I value most is how Lumen has been a trusted partner for years, always evolving with the ever-changing world of technology. I’d recommend them to any business looking for both expertise and reliability.”
Melissa S.
Their Service Keeps Getting Better and Better
“Working with Lumen21 has been a flexible, evolving experience — their service just keeps getting better. If you want a team that truly cares about doing things right and keeping you happy, Lumen21 is it.”
Wendy K.
A Reliable IT Partner We Can Truly Count On
“The biggest benefit of working with Lumen has been having a reliable, consistent IT partner we can count on. Their support allows us to stay focused on strategic initiatives, knowing our infrastructure and day-to-day needs are in capable hands. Since partnering with them, we’ve seen improved uptime, faster resolution times, and greater overall stability.
What sets Lumen apart is their responsiveness and technical depth. Even with complex cloud-related issues, their escalation paths are clear, and resolution is always prioritized. The combination of strong customer care and deep technical expertise is truly exceptional.
If someone were on the fence, I’d tell them Lumen is a dependable, committed partner. They listen, adapt, and deliver with a customer-first mindset. When it matters most, you won’t be left in the dark.”
